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Endpoint Management

Endpoint management (EPM) provides the opportunity to reduce operational costs for supporting campus desktop, laptop, and mobile computing devices. It provides secure updates, patch management, logging, inventory maintenance, and overall quick remediation abilities for IT Professionals. Endpoint management solutions include highly automated and integrated tools to significantly reduce the effort required to manage and secure desktop computers.


Endpoint management focuses on reducing the cost and complexity of managing networked desktop, mobile, and server computing platforms. There are currently two primary systems at the University of Illinois for endpoint management: IBM BigFix, also known as IBM Endpoint Management (IEM), and Microsoft System Center Configuration Manager (SCCM). EPM functionalities include, but are not limited to: hardware asset management, application and patch management, software updates, power management, remote functionality, software distribution, and OS deployment.

To request further information or support please contact: endpointmanagement@illinois.edu